You will experience the ultimate products, repairs and services. We want musicians to be equipped with the best quality products supported and a fair price supported by unparalleled service by qualified experienced technicians. We do only the best for musicians.
What We Do
We are a full service repair shop with highly trained technicians that take pride and passion into every gear that comes in. We are fully equipped to provide services from guitar repairs, setups, re-fretting, wiring and restoration just to name a few. We also service tube amplifiers, custom tolex and cabs and pedal board setups.
What to expect when you drop your gear off at GworX
We listen to what your problem is and create a job number. This is your reference to make our communications accurate and consistent.
We Diagnose and check what needs to be repaired. There is a small consolation fee for this but this will allow you to accurately assess where the job is applicable to your needs and budget.
ESTIMATE / QUOTE
We will quote a fair price that is based on quality genuine original components.
QA AND PICKUP
Our goal is total customer satisfaction - we stand behind our service and repairs 100%. We make sure the final outcome to any job meets your expectations. Any adjustments after can be done on-the-spot, getting it just right for you. Furthermore should you require pickup and delivery, we can arrange for you also. Most importantly we just want to put a smile on your face.
We will seek your approval to conduct the work and address any questions you may have. Once approved, we will carry out the work with passion and the highest level of attention. As an example ensure we place a protective wrapping on your equipment so that there is no damage.
We’ve seen and repaired just about everything you can think of in the guitar world – serving everyone from beginner or bedroom guitarist to our favorite PROFESSIONALS.
We are passionate about what we do and who we offer products and services to. Come visit us at our store in Sim Lim Tower or feel free to email us about your needs.
All of the team members you talk to are musicians who are all trained in paying attention to detail, as well as qualified technicians who have seen and fixed just about everything you can think of. We do love to be challenged on the geeky stuff.
SIM LIM TOWER, #03-34
10 JALAN BESAR
Phone & E-mail
Monday – Friday 12pm –6pm
Saturday - 12pm -5pm
We are closed on Sundays and Public holidays